Last updated: January 12, 2023
1. Introduction
At Radio-Decode (“we,” “us,” or “our”), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile application.
2. Information We Collect
2.1 Automatically Collected Information
- IP address
- Browser type and version
- Device information
- Operating system
- Visit date and duration
- Click data
- Usage patterns
2.2 Information You Provide
- Name and surname
- Email address
- Phone number
- Vehicle radio serial number
- Payment information
- Uploaded files and photos
3. How We Use Your Information
We use the collected information for:
- Providing radio code decoding services
- Customer support
- Processing and verifying transactions
- Improving service quality
- Fulfilling legal obligations
- Security and fraud prevention
- Communication about your service requests
4. Information Sharing
We share user information with third parties only in the following circumstances:
- With user consent
- To comply with legal obligations
- To protect company rights
- With payment processors for transaction processing
- With service providers who assist in our operations
5. Data Security
We implement appropriate security measures:
- SSL encryption
- Secure data storage
- Regular security updates
- Access control and authorization
- Data backup procedures
- Industry-standard security protocols
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies for:
- Session management
- User preference retention
- Site usage analysis
- Security purposes
- Improving user experience
7. Your Rights
Users have the right to:
- Access their personal data
- Correct and update data
- Delete their data
- Restrict data processing
- Data portability
- Object to processing
- Withdraw consent
8. Children’s Privacy
Our services are intended for users 18 and older. We do not knowingly collect information from users under 18.
9. International Data Transfers
Data may be transferred to countries where our servers are located. We ensure appropriate security measures for such transfers.
10. Policy Changes
We may update this policy periodically. We will notify users of significant changes.
11. Contact Us
For privacy policy questions:
- Email: support@radio-decode.com
- Phone: +1 (302) 918-4075
12. Data Retention
We retain personal data only as long as necessary and as required by law.
13. Legal Basis
This privacy policy complies with GDPR and relevant data protection laws.
14. Data Breach Notification
In case of a data breach, we will notify affected individuals and authorities within the legal timeframe.
15. Social Media and Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
16. Marketing Communications
We may send marketing communications with your consent. You can opt out at any time.
17. Your Choices
You can:
- Opt out of marketing communications
- Disable cookies
- Request data deletion
- Update your preferences
18. Data Protection Officer
Our Data Protection Officer can be contacted at: Email: support@radio-decode.com
19. Jurisdiction
This policy is governed by [Country] law. Any disputes will be resolved in [Country] courts.
20. Acceptance of Terms
By using our services, you consent to this privacy policy.